Secretary
- Part Time
- Brooklyn NY
- 04/14/2024
- Salary: $30,000
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Got talent? We’ve got opportunity.
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Client Communication: Serve as the main point of contact for clients and their families, addressing inquiries, scheduling requests, and concerns promptly and professionally.
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Relationship Building: Foster positive relationships with employees as well as with clients and their families, offering support, reassurance, and empathy throughout their homecare journey.
Quality Assurance: Conduct regular check-ins with employees to ensure their clients’ satisfaction, and identify areas for improvement to enhance service delivery.
Emergency Response: Handle crises or urgent situations calmly and efficiently, coordinating immediate care and necessary resources to ensure client well-being.
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Empathy and Professionalism: Demonstrate a caring and professional demeanor, making clients and their families feel valued, heard, and supported.
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Problem-Solving Aptitude: Showcase the ability to analyze situations, think critically, and find practical solutions, even in fast-paced and challenging circumstances.
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