Overview

Our IT company (MSP) is hiring for the position of Senior Level 3 Project Engineer. This role requires a candidate with a solid background in IT, preferably with at least 4 years of experience in an MSP environment. The salary ranges from $100k to $130k, and the position involves providing Level 2 support, server administration, and managing cloud-based solutions such as Intune and Azure.

Responsibilities:

Deal with escalated technical requests and provide Level 2 support.
Administer servers, including DNS management and configuration.
Manage cloud-based solutions such as Intune and Azure.
Prioritize and handle critical client technical matters with urgency.
Troubleshoot and resolve network and server issues.
Configure and troubleshoot firewalls, switches, and other network devices.
Collaborate effectively with team members in a fast-paced environment.
Provide excellent customer service to clients.