Overview
A large eCommerce Company is seeking a highly organized and experienced secretary to join their team.
The ideal candidate will have prior experience in e-commerce and possess excellent organizational, communication, and multitasking skills.
Responsibilities include:
- Provide administrative assistance to the team, including managing schedules, arranging meetings, and handling correspondence.
- Respond to customer inquiries and concerns via email, phone, and chat, providing prompt and professional assistance to enhance the customer experience.
- Assist with order processing, including data entry, order tracking, and coordination with warehouse and logistics teams to ensure timely fulfillment.
- Maintain accurate records and documentation, including sales reports, inventory records, and customer data, and prepare regular reports for management review.
Skills needed:
- Excellent communication skills, both written and verbal, with a professional and courteous demeanor.
- Attention to detail and accuracy in data entry and record-keeping.
- Strong organizational and time management skills.
- Ability to work independently with minimal supervision and as part of a collaborative team.
Requirements:
- Previous experience as a secretary or administrative assistant, preferably in an e-commerce environment.
- Knowledge of e-commerce best practices, trends, and customer service principles.
Location: Monsey, NY | Hours: Full-time | Salary: $25-35/hr | Job#745 |
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